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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of A Nodd

A Nodd

September 24, 2024

5  out of  5
rating by A Nodd
"Thank you kindly Laura Brewer, for being so kind and patience working with me on my latest account. Your availability and knowledge whether by phone or email is greatly appreciated. I thank you and God bless."
We responded:
"Thank you so much for your kind words and for recognizing Laura! I'm glad that she could assist you with your account and that her availability and knowledge were helpful to you. It's always our pleasure to provide assistance and support."
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Merideth Sinclair

September 23, 2024

5  out of  5
rating by Merideth Sinclair
"Laura is always so helpful and friendly anytime I have a question or concern. Thankful for her!"
We responded:
"Thanks for recognizing Laura and for leaving a review! We are lucky to have her on the team. "
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Alondra Rangel

September 16, 2024

5  out of  5
rating by Alondra Rangel
"Mike Herrin is such a great help. Very responsive and great rates here in Alabama."
We responded:
"So glad to hear Mike was a great help and you're satisfied with your rates. Thanks for the feedback!"
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Maggie Linam

September 11, 2024

5  out of  5
rating by Maggie Linam
"Brock was very helpful and answered all my questions I had! Highly recommend."
We responded:
"Thank you for the positive feedback! I'm glad to hear that Brock was able to assist you and answer all your questions. We strive to provide excellent service and are always here to help. "
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Joe Pearson

September 9, 2024

5  out of  5
rating by Joe Pearson
"Laura Brewer is the best agent in Fairhope, hands down. We couldn't be happier with Chase Herrin's team, but he best give Laura a raise, cause where she goes, we go. :)"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you’ve had such a positive experience with Laura and the entire Chase Herrin State Farm team. We’re lucky to have her, and we’ll be sure to pass along your compliments! Thanks for trusting us with your insurance needs!"
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Kristen Harwood

September 5, 2024

5  out of  5
rating by Kristen Harwood
"Our agent, Laura Brewer, is amazing! We have been with Chase Herrin-State Farm Insurance for two years, we've purchased/insured multiple homes, a boat, and many cars; Laura has always been very responsive, kind, and continues to find the best rates possible to suit our needs. Highly recommend!"
We responded:
"Kristen, thank you so much for your kind words and for trusting us with your insurance needs over the past two years! We’re thrilled to hear that Laura has been so helpful and responsive. Your recommendation means a lot to us, and we look forward to continuing to provide you with the best service and coverage possible!"
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Mallory Ramsey

August 30, 2024

5  out of  5
rating by Mallory Ramsey
"The best! Mr. Mike is always a joy to talk to and work with. Makes everything so easy! Highly recommend."
We responded:
"Thank you for the kinds words and recognizing Mike. We are lucky to have him on the team. We appreciate your business and look forward continuing to serve you and your family."
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Holly Nelsen

August 20, 2024

5  out of  5
rating by Holly Nelsen
"Great Group - Excellent Service Especially Jamie!!"
We responded:
"Thank you for the kind words! We're lucky to have Jamie on the team!"
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Farrah Spivey

August 7, 2024

5  out of  5
rating by Farrah Spivey
"I moved all of my business to them about a year ago. Brock is always super helpful with any changes/questions or concerns I have. Top notch customer service!"
We responded:
"Farrah, thank you for taking the time to share your positive experience with us! We truly value your business and are thrilled to hear that Brock has been consistently helpful and provided top-notch customer service. We strive to provide excellent support to our customers, and it's great to know that we have met your expectations. If you have any further questions or concerns, please don't hesitate to reach out. We appreciate your continued trust in us."
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Jeri-Marie Kiser

July 31, 2024

5  out of  5
rating by Jeri-Marie Kiser
"Every time I call and talk to Laura, she is always friendly and answers my questions quickly and without hesitation! She really knows her stuff and is always pleasant to talk to. Thank you so much!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Laura has been able to provide you with the friendly and knowledgeable service you deserve. Your feedback is greatly appreciated, and we’ll be sure to pass it along to her. We look forward to continuing to serve you! "
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Camille Kittrell

July 1, 2024

5  out of  5
rating by Camille Kittrell
"Brock is awesome! He always has a great attitude, and has given me the best answers and advice for the questions that I have asked. I would recommend Chase Herrin to anyone searching for insurance. Their staff is personable and knowledgeable. Thank you guys!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Brock has been able to assist you effectively and that you're satisfied with our service. Your recommendation means a lot to us. Thanks again!"
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Lee Harris

June 30, 2024

5  out of  5
rating by Lee Harris
"Chase Herron State Farm has always taken amazing care of our families insurance needs. We work with Jamie who goes above and beyond to make sure we have everything we need, and to make it as easy to understand as possible."
We responded:
"Thank you for sharing your positive experience with Chase Herrin State Farm and specifically with Jamie! . It's great to have someone like her who makes sure you have everything you need and ensures that it's easy to understand. We appreciate your feedback."
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Willidean Daughdrill

June 25, 2024

5  out of  5
rating by Willidean Daughdrill
"Working with Laura has been amazing. You can tell she really cares about helping people."
We responded:
"Thank you for taking the time to leave such a positive review about working with Laura. It's great to hear that she has made a positive impact and genuinely cares about helping people. We're lucky to have her on the team. "
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Linda Richardson

June 24, 2024

5  out of  5
rating by Linda Richardson
"Chase and Mike were so helpful to me. I am new in town and they went out of their way to help me. I would recommend them for sure. Linda"
We responded:
"That's great to hear! Glad to have you on board with us and look forward to continue serving you. Thank you for the recommendation."
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Janet Hollomon

June 11, 2024

5  out of  5
rating by Janet Hollomon
"Mike. At Chase Herrin State Farm is very focused on giving great customer service."
We responded:
"Thanks for leaving the nice review and for recognizing Mike! We are lucky to have him on the team. "
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Evan924

June 11, 2024

5  out of  5
rating by Evan924
"So glad we switched to “Brock with State Farm”. Our rates and terms are better and the customer service is unsurpassed. The switch was painless and we would highly recommend the Chase Herrin group. Ask for Brock!"
We responded:
"That's great to hear! I'm glad you had a positive experience with Chase Herrin State Farm. It's always nice when switching insurance providers goes smoothly and results in better rates and customer service. If you have any questions or need further assistance, feel free to ask!"
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Nicky Phillips

June 5, 2024

5  out of  5
rating by Nicky Phillips
"Brock is awesome!"
We responded:
"Thanks for recognizing Brock! We are lucky to have him on the team. "
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juleigh dobbins

May 31, 2024

5  out of  5
rating by juleigh dobbins
"Laura is great to work with!"
We responded:
"Laura makes the insurance buying process so easy and has a natural way of treating customers like family. We are lucky to have her. Thanks Juleigh!"
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Juanita Coggins

May 29, 2024

5  out of  5
rating by Juanita Coggins
"I love the staff at Chase Herrin in Fairhope. Everyone is always so nice and helpful .. Jamie is amazing."
We responded:
"Jamie IS AMAZING! We are lucky to have her on the team. Thanks for leaving a nice review!"
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Courtland Hill

May 28, 2024

5  out of  5
rating by Courtland Hill
"Great rates super friendly and down to earth group."
We responded:
"Thank you for sharing your positive experience with us! We're delighted to hear that you found our rates to be great and our team to be friendly and down to earth. Providing excellent service and creating a welcoming environment for our customers is our top priority. Thanks Courtland!"
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Frank Mikolike

May 13, 2024

5  out of  5
rating by Frank Mikolike
"Awesome team. Chase , Brock …"
We responded:
"Thanks Frank for sharing your postive experience and leaving a review. Appreciate you! "
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Monica Vinczan

May 9, 2024

5  out of  5
rating by Monica Vinczan
"They are the absolute best!! Mr Brock answers my questions and helps me in every way!! Love these people"
We responded:
"Hi Monica, thank you so much for your kind and positive review! We are thrilled to hear that Brock has been able to provide you with exceptional service and support. We pride ourselves on going above and beyond for our customers and it means a lot to us that you appreciate our efforts. If you ever have any further questions or need assistance, please don't hesitate to reach out. We are here to help and will continue to provide the best service possible. Thank you again for your wonderful review. We truly value your business and look forward to serving you in the future."
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Michael Kistler

April 30, 2024

5  out of  5
rating by Michael Kistler
"My experience with Chase Herrin - State Farm has been exceptional. We hold both personal and business policies here and Laura Brewer has taken care of us like we were her own family. It is evident that our best interest is what is truly important to them and not just what is easiest or will benefit their firm the most. The time and effort that goes into evaluating proper coverage, searching for lower cost options, and support on claims is second to none. I would highly recommend this insurance agency to anyone who is looking for coverage options. They are very flexible, creative, and willing to try and improve any other coverage options you may already have. We will continue to be a customer here for a long time."
We responded:
"Michael-Thank you so much for your exceptional review of Chase Herrin - State Farm! We are delighted to hear about your positive experience with our agency, particularly with Laura - we are lucky to have her on the team. We strive to treat all our clients like family, and it's rewarding to know that our dedication to your best interests is evident to you. We take great pride in evaluating proper coverage, searching for lower cost options, and providing excellent support on claims. Your recognition of our commitment to these areas means a lot to us. We genuinely appreciate your recommendation and are thrilled to know that you find us flexible, creative, and willing to improve your coverage options. We are grateful to have you as a valued customer, and we look forward to serving you for many more years to come. If there is anything else we can assist you with, please don't hesitate to reach out. Thank you again for taking the time to share your positive experience with us."
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Angela Tolbert

April 29, 2024

5  out of  5
rating by Angela Tolbert
"Jamie is always so quick to respond with any questions or concerns that I have regarding our policies. She was diligent in working with us on our case regarding a total vehicle loss. Very thankful to have her and to be with Chase Herrin, Statefarm."
We responded:
"Hi Angela, thank you for your positive review! I'm glad to hear that Jamie has been prompt and diligent in addressing your questions and concerns regarding your policies. It's great to know that she has provided excellent service and worked diligently on your case regarding the total vehicle loss. I'll make sure to pass on your appreciation to Jamie and the team. If you have any more questions or need further assistance, feel free to let us know!"
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Tammy Hancock

April 15, 2024

5  out of  5
rating by Tammy Hancock
"Mike Herrin is not only professional, but very friendly and helpful! So glad that I have this group working with me to insure my home and cars!! They are the best! A+ all the way!!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Mike and our team have provided you with excellent service. We take pride in being both professional and friendly while assisting with your home and cars. Your satisfaction is our top priority, and we're grateful for the opportunity to serve you."