State Farm® Insurance Agent Chase Herrin

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Shannon Cook

March 31, 2025

5 out of 5

"The entire staff at Chase Herrin State Farm Agency are most helpful. They always go above and beyond. If you are looking for a personal and attentive insurance agent Chase is your person!!! You will not be disappointed!"

We responded:

"Thanks, Shannon, so much for your review! We truly appreciate your kind words about our team at Chase Herrin State Farm Agency. It’s our mission to go above and beyond for our clients, and we’re thrilled to hear that you felt well taken care of. Your recommendation means a lot to us, and we’re here to help with any of your insurance needs. We look forward to continuing to serve you!"

Jennifer O'Rourke

March 17, 2025

1 out of 5

"Previously I gave 5 stars. That was before my premiums kept increasing for no reason. I'd call and get the run around and be told "I'll look into this and call you back." Once I got called back and no solution was given. Finally said enough is enough and called to cancel my policies. Guess what? My policies were not cancelled and they auto drafted my account. To say I was pissed off is an understatement. Loyalty means nothing apparently because I had been with state farm for ages. Now, I "ride with the general" and so far so good."

We responded:

"Thank you for your 5-star review! Our team is happy to be your good neighbor!"

Juanita Coggins

March 1, 2025

5 out of 5

"I love the staff at Chase Herrin in Fairhope. Everyone is always so nice and helpful .. Jamie is amazing."

We responded:

"Jamie IS AMAZING! We are lucky to have her on the team. Thanks for leaving a nice review!"

Dwight Ward

February 28, 2025

5 out of 5

"Great service would recommend Chase Herrin State Farm to anyone"

We responded:

"Thanks for the kinds words, Dwight!"

claudine lipscomb

January 31, 2025

5 out of 5

"Laura Brewer with State Farm is by far the BEST. I have never had someone with an insurance company help me out the way she has. She is always quick to answer my calls or texts. Always explains every detail of any policy I have so that I fully understand what’s going on. She goes above and beyond for me. She even helps me out after hours if needed. I could not recommend a better insurance agent than her! Please contact her if you’re looking to change or just need a new policy. You will not be disappointed!!!"

We responded:

"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"

Will Eschen

January 29, 2025

5 out of 5

"If it were normal to adopt adults, we would adopt Jamie Harris, that's how much we love her. She is the nicest, fastest, and most knowledgeable person you could ask for. Simply, she is a DELIGHT. Thank you for all that you do for us!"

We responded:

"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"

Mykenzie Spaller

January 14, 2025

5 out of 5

"So glad to have switched the State Farm. Brock always makes sure we have everything taken care of and goes above and beyond everytime."

We responded:

"Mykenzie, thank you so much for the 5 star review! We are excited and grateful to have you and Jonathan as customers."

Timothy Spainhoward

December 12, 2024

5 out of 5

"Laura Brewer- is awesome with finding solutions for my different needs such as insurance for my home, and life insurance for my husband. She gives A+++ customer service, prompt, and very knowledgeable. She is a true asset. Thanks Lisa S"

We responded:

"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."

Chapman Kheel

December 2, 2024

5 out of 5

"Jamie has done nothing but help me and provide excellent service for me and my family."

We responded:

"We appreciate your review! We are delighted to know you had a great experience with Jamie in our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "

Erin Ganey

November 28, 2024

5 out of 5

"Laura was a big help with finding the perfect policy for me! She made it super easy!"

We responded:

"Thank you so much for your kind words! We're thrilled to hear that Laura was able to assist you in finding the perfect policy. Our team strives to make the process as easy and enjoyable as possible, and it’s wonderful to know we succeeded. If you have any more questions or need further assistance in the future, please don't hesitate to reach out!"

STC Cleaning

October 30, 2024

5 out of 5

"I never miss an opportunity to recommend Chase Herrin State Farm to any of our local groups, specifically Laura Brewer since she is my agent. Any questions I may have, she has the answers. I have always been greeted wonderfully by anyone that answers the phone at the office. I highly recommend giving them a call with ANY questions you may have. Ask for Laura!"

We responded:

"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Laura has been such a great resource for you and that our team has consistently provided excellent service. We're lucky to have her on the team. Your recommendation means a lot to us, and we’re here to help with any questions you may have in the future. "

Grant Shafer

October 25, 2024

5 out of 5

"Jamie Harris is a top notch agent and I highly recommend her. She is prompt, efficient and always friendly."

We responded:

"Thank you so much for your kind words! We're thrilled to hear that Jamie provided you with such excellent service. We strive to ensure our clients receive prompt and efficient support, and it's wonderful to know that Jamie embodies those values. If you ever need assistance or have questions, don’t hesitate to reach out. We're here to help!"

Johnathan Swanson

October 4, 2024

5 out of 5

"Our experience with Brock and State farm has been nothing short of superb. Brock is very knowledgeable and always willing to help. I strongly recommend using Brock if you are looking for new insurance"

We responded:

"Thank you so much for your kind words and recommendation! We’re thrilled to hear that your experience with Brock. We are lucky to have on the team. Providing knowledgeable and helpful service is our top priority, and we’re glad Brock has made a positive impact. If there’s anything else we can do for you, don’t hesitate to reach out. We truly appreciate your trust in us!"

Steven Burge

March 30, 2025

5 out of 5

"Very helpful. Knowledgeable and professional. Felt like I received the best possible service."

We responded:

"Thank you for your wonderful review! We're thrilled to hear that you found our team helpful, knowledgeable, and professional. Providing excellent service is our top priority, and it's rewarding to know that you felt well taken care of. If you ever need assistance or have any questions in the future, please don’t hesitate to reach out. We look forward to serving you again!"

Ashleigh Walters

March 22, 2025

5 out of 5

"I’ve been a client for several years and I just can’t say enough good e this office. I usually don’t leave reviews, but Laura went above and beyond for me today so I had to tell others. She called to ask if she could revise some of my policies because they’re working with a new system. End result….&1,000 in Yearly savings and better coverage. I was very impressed. I’ve never had an agent reach out to me to ask if they can reduce my Premiums"

We responded:

"Thank you so much for your kind words! We truly appreciate your loyalty over the years and are thrilled to hear about your positive experience with Laura. It's our goal to provide exceptional service and ensure our clients have the best coverage at the best rates. We're glad to know that Laura's proactive approach made such a significant impact on your savings and coverage. Your feedback means a lot to us, and we look forward to continuing to serve you in the future! If you have any questions or need assistance, don't hesitate to reach out."

Kelly

March 1, 2025

5 out of 5

"Love Jamie Harris! She always knows exactly which policy is best for your needs."

We responded:

"Thanks for recognizing Jamie! She really goes the extra mile to make sure customers are taken care of. "

Deb B

February 7, 2025

5 out of 5

"Moved here a year and a half ago and switched from previous insurance company to this State Farm insurance company and was best decision ever. The people are always informative and friendly, taking care of me as a person and not just a number. Thank you 😊"

We responded:

"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."

Tim Ross

January 31, 2025

5 out of 5

"These are the best State farm agents ever. They'll be my by first name. They always care and they always go out of their way to help me with all my insurance needs even though I'm not in that area anymore. I stay with this agent because they're the best five stars all the way. Thank you"

We responded:

"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"

Edmund McCallum

January 21, 2025

5 out of 5

"My State Farm agent, Mr. Mike Herrin, has always been available to me whenever I had a concern or question about my policy. Mike returns all phone messages in a timely manner and provides me with answers and options. He is always ready, willing and able, to meet with me if needed. Mike has been our agent for over 3 years and my wife and I regard him much more than an agent; we consider him a good friend. Edmund McCallum"

We responded:

"Thanks for the kind words and for recognizing Mike. He is invaluable to the team."

Evan924

December 30, 2024

5 out of 5

"So glad we switched to State Farm. The Chase Herring group is fantastic. Our rates and terms are better, and the customer service is unsurpassed. The switch was painless, and we would highly recommend the Chase Herrin group."

We responded:

"That's great to hear! I'm glad you had a positive experience with Chase Herrin State Farm. It's always nice when switching insurance providers goes smoothly and results in better rates and customer service. If you have any questions or need further assistance, feel free to ask!"

Sarah Brumagin

December 10, 2024

5 out of 5

"A big thank you and shoutout our agent, Brock at Chase-Herrin State Farm! Brock is incredibly knowledgeable, kind, and puts in so much time and energy to find us the best coverage options/ pricing. He’s helped me with all of my insurance throughout this year, and even remembered my wedding and followed up with me after to help me update our insurance! So grateful for all of his help and kindness!"

We responded:

"We appreciate your review! We are delighted to know you had a great experience with Chase Herrin State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"

James Feely

November 25, 2024

5 out of 5

"Mike was an excellent and courteous representative. He helped my with my problem immediately. Thanks Mike. Jim"

We responded:

"Thank you for taking the time to share your experience! We're delighted to hear that Mike was able to assist you promptly and courteously. We appreciate your feedback and will make sure to pass along your thanks to him. If you need any further assistance, feel free to reach out anytime!"

sharleen martin

November 15, 2024

5 out of 5

"I had the pleasure of working with Brock for home and auto. I couldn’t be more satisfied w my experience. Brock took the time to explain my options, answer all my questions, and made sure I understood everything. Brock and the team are incredibly responsive, always available, and never made me feel rushed or pressured. Brock was able to work w me to find savings while providing great coverage. I highly recommend Brock and this agency."

We responded:

"Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that Brock provided such an exceptional experience for you. Our team takes great pride in ensuring our clients feel informed, comfortable, and confident in their coverage choices. We’re so glad Brock was able to help you find the perfect balance of savings and great coverage. If you ever need assistance in the future, don’t hesitate to reach out—we’re always here for you!"

Kittie Henderson

October 7, 2024

5 out of 5

"My husband and I are long-term State Farm customers. The people at Chase Herrin are knowledgeable, personable, and responsive. It has been a pleasure to work with them for the last 3 years."

We responded:

"Thank you so much for your kind words and for being valued long-term customers! We’re thrilled to hear that you’ve had a positive experience with our team. We take great pride in being knowledgeable, personable, and responsive, and it’s wonderful to know that this has made your experience enjoyable. We truly appreciate your trust in us and look forward to continuing to serve you!"

Conner Shepard

October 4, 2024

5 out of 5

"They have a fantastic office and are always willing to help. I’ve had a great experience with Brock he’s definitely the man to go to!"

We responded:

"Thank you for your wonderful review! We’re so glad to hear that you’ve had a great experience with Brock and our office. It’s our goal to provide excellent service and always be there when you need us. We appreciate your trust and recommendation. If there’s anything more we can do for you, feel free to reach out anytime!"