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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Timothy Spainhoward

December 12, 2024

5  out of  5
rating by Timothy Spainhoward
"Laura Brewer- is awesome with finding solutions for my different needs such as insurance for my home, and life insurance for my husband. She gives A+++ customer service, prompt, and very knowledgeable. She is a true asset. Thanks Lisa S"
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Jennifer O'Rourke

December 11, 2024

5  out of  5
rating by Jennifer O'Rourke
"Great service, low rates, and friendly staff!!! Luckily I don't need them very often, but when I do, I'm glad state farm has my back!"
We responded:
"Thank you for your 5-star review! Our team is happy to be your good neighbor!"
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Sarah Brumagin

December 10, 2024

5  out of  5
rating by Sarah Brumagin
"A big thank you and shoutout our agent, Brock at Chase-Herrin State Farm! Brock is incredibly knowledgeable, kind, and puts in so much time and energy to find us the best coverage options/ pricing. He’s helped me with all of my insurance throughout this year, and even remembered my wedding and followed up with me after to help me update our insurance! So grateful for all of his help and kindness!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Chase Herrin State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Chapman Kheel

December 2, 2024

5  out of  5
rating by Chapman Kheel
"Jamie has done nothing but help me and provide excellent service for me and my family."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Jamie in our office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Erin Ganey

November 28, 2024

5  out of  5
rating by Erin Ganey
"Laura was a big help with finding the perfect policy for me! She made it super easy!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Laura was able to assist you in finding the perfect policy. Our team strives to make the process as easy and enjoyable as possible, and it’s wonderful to know we succeeded. If you have any more questions or need further assistance in the future, please don't hesitate to reach out!"
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James Feely

November 25, 2024

5  out of  5
rating by James Feely
"Mike was an excellent and courteous representative. He helped my with my problem immediately. Thanks Mike. Jim"
We responded:
"Thank you for taking the time to share your experience! We're delighted to hear that Mike was able to assist you promptly and courteously. We appreciate your feedback and will make sure to pass along your thanks to him. If you need any further assistance, feel free to reach out anytime!"
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sharleen martin

November 15, 2024

5  out of  5
rating by sharleen martin
"I had the pleasure of working with Brock for home and auto. I couldn’t be more satisfied w my experience. Brock took the time to explain my options, answer all my questions, and made sure I understood everything. Brock and the team are incredibly responsive, always available, and never made me feel rushed or pressured. Brock was able to work w me to find savings while providing great coverage. I highly recommend Brock and this agency."
We responded:
"Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that Brock provided such an exceptional experience for you. Our team takes great pride in ensuring our clients feel informed, comfortable, and confident in their coverage choices. We’re so glad Brock was able to help you find the perfect balance of savings and great coverage. If you ever need assistance in the future, don’t hesitate to reach out—we’re always here for you!"
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STC Cleaning

October 30, 2024

5  out of  5
rating by STC Cleaning
"I never miss an opportunity to recommend Chase Herrin State Farm to any of our local groups, specifically Laura Brewer since she is my agent. Any questions I may have, she has the answers. I have always been greeted wonderfully by anyone that answers the phone at the office. I highly recommend giving them a call with ANY questions you may have. Ask for Laura!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Laura has been such a great resource for you and that our team has consistently provided excellent service. We're lucky to have her on the team. Your recommendation means a lot to us, and we’re here to help with any questions you may have in the future. "
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Grant Shafer

October 25, 2024

5  out of  5
rating by Grant Shafer
"Jamie Harris is a top notch agent and I highly recommend her. She is prompt, efficient and always friendly."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Jamie provided you with such excellent service. We strive to ensure our clients receive prompt and efficient support, and it's wonderful to know that Jamie embodies those values. If you ever need assistance or have questions, don’t hesitate to reach out. We're here to help!"
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Kittie Henderson

October 7, 2024

5  out of  5
rating by Kittie Henderson
"My husband and I are long-term State Farm customers. The people at Chase Herrin are knowledgeable, personable, and responsive. It has been a pleasure to work with them for the last 3 years."
We responded:
"Thank you so much for your kind words and for being valued long-term customers! We’re thrilled to hear that you’ve had a positive experience with our team. We take great pride in being knowledgeable, personable, and responsive, and it’s wonderful to know that this has made your experience enjoyable. We truly appreciate your trust in us and look forward to continuing to serve you!"
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Johnathan Swanson

October 4, 2024

5  out of  5
rating by Johnathan Swanson
"Our experience with Brock and State farm has been nothing short of superb. Brock is very knowledgeable and always willing to help. I strongly recommend using Brock if you are looking for new insurance"
We responded:
"Thank you so much for your kind words and recommendation! We’re thrilled to hear that your experience with Brock. We are lucky to have on the team. Providing knowledgeable and helpful service is our top priority, and we’re glad Brock has made a positive impact. If there’s anything else we can do for you, don’t hesitate to reach out. We truly appreciate your trust in us!"
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Conner Shepard

October 4, 2024

5  out of  5
rating by Conner Shepard
"They have a fantastic office and are always willing to help. I’ve had a great experience with Brock he’s definitely the man to go to!"
We responded:
"Thank you for your wonderful review! We’re so glad to hear that you’ve had a great experience with Brock and our office. It’s our goal to provide excellent service and always be there when you need us. We appreciate your trust and recommendation. If there’s anything more we can do for you, feel free to reach out anytime!"
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Ruby Salter

October 4, 2024

5  out of  5
rating by Ruby Salter
"This Agency has always been friendly, prompty and always made you feel like your #1. I would refer anyone in the world."
We responded:
"Thank you so much for taking the time to leave such a positive review. We greatly appreciate your kind words and are thrilled to hear that our team has consistently provided you with friendly and prompt service, making you feel like a valued customer."
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Jen D

October 3, 2024

5  out of  5
rating by Jen D
"I always get the best customer service! The people in the office even help find discounts I qualify for without me having to ask, are able to answer my questions, and always very friendly!"
We responded:
"Thank you so much for leaving such a positive review about your experience with our agency! We are thrilled to hear that you always receive the best customer service from our team."
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A Nodd

September 24, 2024

5  out of  5
rating by A Nodd
"Thank you kindly Laura Brewer, for being so kind and patience working with me on my latest account. Your availability and knowledge whether by phone or email is greatly appreciated. I thank you and God bless."
We responded:
"Thank you so much for your kind words and for recognizing Laura! I'm glad that she could assist you with your account and that her availability and knowledge were helpful to you. It's always our pleasure to provide assistance and support."
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Merideth Sinclair

September 23, 2024

5  out of  5
rating by Merideth Sinclair
"Laura is always so helpful and friendly anytime I have a question or concern. Thankful for her!"
We responded:
"Thanks for recognizing Laura and for leaving a review! We are lucky to have her on the team. "
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Alondra Rangel

September 16, 2024

5  out of  5
rating by Alondra Rangel
"Mike Herrin is such a great help. Very responsive and great rates here in Alabama."
We responded:
"So glad to hear Mike was a great help and you're satisfied with your rates. Thanks for the feedback!"
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Maggie Linam

September 11, 2024

5  out of  5
rating by Maggie Linam
"Brock was very helpful and answered all my questions I had! Highly recommend."
We responded:
"Thank you for the positive feedback! I'm glad to hear that Brock was able to assist you and answer all your questions. We strive to provide excellent service and are always here to help. "
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Joe Pearson

September 9, 2024

5  out of  5
rating by Joe Pearson
"Laura Brewer is the best agent in Fairhope, hands down. We couldn't be happier with Chase Herrin's team, but he best give Laura a raise, cause where she goes, we go. :)"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear you’ve had such a positive experience with Laura and the entire Chase Herrin State Farm team. We’re lucky to have her, and we’ll be sure to pass along your compliments! Thanks for trusting us with your insurance needs!"
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Kristen Harwood

September 5, 2024

5  out of  5
rating by Kristen Harwood
"Our agent, Laura Brewer, is amazing! We have been with Chase Herrin-State Farm Insurance for two years, we've purchased/insured multiple homes, a boat, and many cars; Laura has always been very responsive, kind, and continues to find the best rates possible to suit our needs. Highly recommend!"
We responded:
"Kristen, thank you so much for your kind words and for trusting us with your insurance needs over the past two years! We’re thrilled to hear that Laura has been so helpful and responsive. Your recommendation means a lot to us, and we look forward to continuing to provide you with the best service and coverage possible!"
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Mallory Ramsey

August 30, 2024

5  out of  5
rating by Mallory Ramsey
"The best! Mr. Mike is always a joy to talk to and work with. Makes everything so easy! Highly recommend."
We responded:
"Thank you for the kinds words and recognizing Mike. We are lucky to have him on the team. We appreciate your business and look forward continuing to serve you and your family."
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Holly Nelsen

August 20, 2024

5  out of  5
rating by Holly Nelsen
"Great Group - Excellent Service Especially Jamie!!"
We responded:
"Thank you for the kind words! We're lucky to have Jamie on the team!"
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Farrah Spivey

August 7, 2024

5  out of  5
rating by Farrah Spivey
"I moved all of my business to them about a year ago. Brock is always super helpful with any changes/questions or concerns I have. Top notch customer service!"
We responded:
"Farrah, thank you for taking the time to share your positive experience with us! We truly value your business and are thrilled to hear that Brock has been consistently helpful and provided top-notch customer service. We strive to provide excellent support to our customers, and it's great to know that we have met your expectations. If you have any further questions or concerns, please don't hesitate to reach out. We appreciate your continued trust in us."
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Jeri-Marie Kiser

July 31, 2024

5  out of  5
rating by Jeri-Marie Kiser
"Every time I call and talk to Laura, she is always friendly and answers my questions quickly and without hesitation! She really knows her stuff and is always pleasant to talk to. Thank you so much!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Laura has been able to provide you with the friendly and knowledgeable service you deserve. Your feedback is greatly appreciated, and we’ll be sure to pass it along to her. We look forward to continuing to serve you! "
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Camille Kittrell

July 1, 2024

5  out of  5
rating by Camille Kittrell
"Brock is awesome! He always has a great attitude, and has given me the best answers and advice for the questions that I have asked. I would recommend Chase Herrin to anyone searching for insurance. Their staff is personable and knowledgeable. Thank you guys!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Brock has been able to assist you effectively and that you're satisfied with our service. Your recommendation means a lot to us. Thanks again!"