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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Logan Taylor

October 2, 2023

5  out of  5 rating by Logan Taylor
"The Chase Herrin State Farm off is is fantastic! Brock Doleac is very knowledgeable, professional, and friendly. He is always ready to help me with any insurance needs or questions. I cannot recommend this agency enough!"

Stefanie Pritchett

September 22, 2023

5  out of  5 rating by Stefanie Pritchett
"Within the Chase Herrin office, Jamie Harris helps me with my family’s insurance needs. She is always available, so easy to reach and keeps me updated on anything I may need to know. She is very polite and professional. I am happy to refer my friends and family to Jamie! 5 stars all the way!"

Lynn Hall

September 13, 2023

5  out of  5 rating by Lynn Hall
"We are a high maintenance customer with multiple policies, both personal and commercial. Chase Herrin's group has been exceptional at offering guidance and assistance, specifically Laura Brewer who is both knowledgeable and responsive."

Grace Doleac

September 1, 2023

5  out of  5 rating by Grace Doleac
"Chase and his team have been fantastic from day 1. I couldn’t recommend that office more!"

kylejackson8

August 20, 2023

5  out of  5 rating by kylejackson8
"Top notch Agency with people of High Integrity. We have worked together for several years and I always appreciate and value the personal service I receive."

Suzanne Ball

August 18, 2023

5  out of  5 rating by Suzanne Ball
"Mike has been great to work with. He answered all my questions and got us a better price than our old provider."

Brandy Domning

July 17, 2023

5  out of  5 rating by Brandy Domning
"Thanks so much for all your help, Laura!!! Laura found my family the coverage we needed in less than a day - I appreciate her taking care of us in a pinch. She is personal and professional; we’re glad to be in good hands!"

Claudine Lipscomb

June 28, 2023

5  out of  5 rating by Claudine Lipscomb
"I called Laura with State Farm, and she immediately made me feel at ease and that I could trust what she was saying. I had my issue (that was coming from a different company) completely resolved with in 24 hours! I can’t thank Laura enough for helping me through a rough time and getting everything lined up perfectly for my home and auto insurance!!!"

Alexia Mingo Simmons

March 23, 2023

5  out of  5 rating by Alexia Mingo Simmons
"This is the best insurance agency i've ever had. Customer service is exceptional. I usually shop around for the best rates, but i don't have to anymore because they always find ways to get me the best rate. Looking forward to doing more business with them in the future."

Wayne Dean

February 13, 2023

5  out of  5 rating by Wayne Dean
"Brock Doleac is my go too at Chase Herrin State Farm .He is friendly and professional. I have had good service and good prices from this group."

If you think it I make it happen

January 30, 2023

5  out of  5 rating by If you think it I make it happen
"Chase Herrin State Farm has been the best havent had any problems or issues"

cathy allan

January 26, 2023

5  out of  5 rating by cathy allan
"Thank u for your prompt response to my insurance problem. Resolved immediately"

Stephen Ballard

November 22, 2022

5  out of  5 rating by Stephen Ballard
"Great experience from personal auto & home to commercial auto. Always answers questions in ways I understood, and anytime I needed them, the whole team would react quickly. I’d recommend Chase and his team to anyone!"

Amy Boswell

November 4, 2022

5  out of  5 rating by Amy Boswell
"I cannot say enough about the FABULOUS Team at Chase Herrin State Farm! They go above and beyond to make sure my needs are not just taken care of BUT done quickly and efficiently. I couldn't recommend a better Agent! Great work 👏"

Courtney Bishop

November 3, 2022

5  out of  5 rating by Courtney Bishop
"Chase Herrin state farm employee Mrs Laura provides excellent customer service when it comes to our account I will only deal with her because she cares about her customers I only have to speak and she knows it's me. 5 Stars for sure 👌"

Linda McCrummen

October 27, 2022

5  out of  5 rating by Linda McCrummen
"absolutely the finest state farm office we have ever dealt with."

Bobby Hall

October 25, 2022

5  out of  5 rating by Bobby Hall
"Chase Herrin and staff have been very reliable and attentive to the needs of our family. Great service, great staff. We trust our vehicles, homeowners and flood insurance to Mr. Herrin and State Farm. I have been a State Farm Customer for over 20 years and rely on the professional quality products they offer."

Codi Taylor

October 13, 2022

5  out of  5 rating by Codi Taylor
"Just transferred my coverage for a new car. Brock took care really took care of me. He made the process quick and painless. Thanks Brock and Chase!"

Karin OCallaghan

October 6, 2022

5  out of  5 rating by Karin OCallaghan
"Responsive and friendly. Great team!"

Karen Peacock (Pcok)

September 5, 2022

5  out of  5 rating by Karen Peacock (Pcok)
"Been with State Farm for over 30 years. Our agent Jim Golemon, retired. They switched us over to Chase. I wasn't sure if I wanted an agent in Fairhope rather than down the road in Daphne. After meeting Chase in person and we talked. He answered mine and my husband's questions. We definitely feel we are in good hands and very satisfied."

Nathan Shappley

August 2, 2022

5  out of  5 rating by Nathan Shappley
"Let me start by saying I’ve dealt with many insurance agents over the years and Mr. Herrin was different. This man made me feel like family from the minute i walked into his luxurious location in fairhope. Professional, positive, punctual, prompt, etc. Whether it be 2 am or 2 pm he was there, as the commercials suggest. I wish he was my neighbor. This guy is the best there is. The best there ever will be."

Emily Holland

May 16, 2022

5  out of  5 rating by Emily Holland
"Laura makes the insurance process SO easy. She replies quickly and answers all of my questions with ease. Highly recommend!!"

Cori DeBlaey

March 24, 2022

5  out of  5 rating by Cori DeBlaey
"I highly recommend Chase Herrin - State Farm! I was in a pretty bad accident and I had nothing but help from everyone in the office and with the company. I am very pleased with how everything turned out. I know that I am in safe hands when it comes to Chase Herrin - State Farm."

Liz Dotty

January 12, 2022

5  out of  5 rating by Liz Dotty
"Best insurance agent in the state. Jamie has been amazing. She makes clients like me feel like she is sitting there 24/7 just waiting to help with whatever we need. She also makes us feel like she drops everything to instantly help us with whatever we need. You can’t ask for better service, because it doesn’t exist. A+ for sure."

Lawanna Lynn Molsbee

December 11, 2021

5  out of  5 rating by Lawanna Lynn Molsbee
"Professional Fun Outgoing Real Customer Service"